Echo Desk

AI Support Knowledge Base

The content below is fed to the AI support assistant. Try asking the assistant questions related to this information.

Use the chat widget in the bottom right corner to ask questions about Little Explorers Childcare Centre — fees, operating hours, enrolment, policies and more.

Knowledge Base Content

Little Explorers Childcare Centre (Singapore)

Mock Knowledge Base for AI Demo Purposes


About Us

Little Explorers Childcare is a Singapore-based early childhood education centre located in Tampines.

We provide a safe, nurturing and structured learning environment for children aged 18 months to 6 years old.

Our curriculum follows Singapore’s Early Years Development Framework (EYDF) and focuses on:

  • Language & Literacy
  • Numeracy
  • Social & Emotional Development
  • Creative Arts & Music
  • Gross & Fine Motor Skills
  • Bilingual Learning (English & Mandarin)

Operating Hours

Monday to Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday & Public Holidays: Closed

Programme Hours

  • Half-Day Programme: 7:00 AM – 1:00 PM
  • Full-Day Programme: 7:00 AM – 7:00 PM

Parents are encouraged to pick up children before 6:45 PM.

Late Pickup Policy

Late collection after 7:00 PM will incur a charge:

  • $10 per 15 minutes
  • Repeated late pickup may result in a warning notice

School Fees (Before Government Subsidy)

Playgroup (18 months – 3 years)

  • Full Day: $1,350 per month
  • Half Day: $950 per month

Nursery (3 – 4 years)

  • Full Day: $1,250 per month
  • Half Day: $900 per month

Kindergarten (5 – 6 years)

  • Full Day: $1,150 per month
  • Half Day: $850 per month

Fees are payable monthly by the 5th of each month.

Late payment fee: $50 after the 10th of the month.


Government Subsidies (Singapore Citizens)

Eligible families may receive:

  • Basic Subsidy: Up to $300 per month
  • Additional Subsidy: Based on household income

Parents must apply through ECDA. Subsidy eligibility is subject to government approval.


Registration & Additional Fees

  • Registration Fee (one-time): $200
  • Deposit: One month’s school fee
  • Uniform Set (2 sets): $120
  • Annual Insurance Fee: $15

Deposit will be offset against the final month’s fee with one month written notice.


Meals & Nutrition

Full-day children receive:

  • Breakfast
  • Lunch
  • Afternoon Snack

Meals are prepared daily by certified kitchen staff.

Parents must declare any food allergies during enrolment. The centre is peanut-aware but not fully peanut-free.


Teacher Qualifications & Ratio

We follow ECDA guidelines:

  • Playgroup: 1 teacher to 8 children
  • Nursery: 1 teacher to 12 children
  • Kindergarten: 1 teacher to 15 children

All teachers:

  • L2 Certified
  • First Aid Trained
  • Attend annual professional development training

Health & Safety Policy

  • Daily temperature screening
  • Children with fever (37.5°C and above) will be sent home
  • Child must be fever-free for 24 hours before returning
  • Medical certificate required for contagious illnesses
  • Fire drills conducted every 6 months

Parents will be contacted immediately if child becomes unwell.


Withdrawal Policy

  • One month written notice is required
  • Notice must be submitted via email
  • Deposit will be offset against final month fee
  • No refund for mid-month withdrawal without notice

Centre Tours

Parents may schedule a centre tour by appointment.

Tours are available:

  • Weekdays: 10:00 AM – 4:00 PM
  • Saturday: 9:00 AM – 12:00 PM

Walk-ins are not allowed.


Transport Services

The centre does not provide transport services. Parents are responsible for drop-off and pick-up.


CCTV Policy

CCTV cameras are installed internally for security purposes. Live streaming access is not provided to parents.

Footage is retained for 30 days.


School Calendar

The centre operates year-round except:

  • 10 Singapore public holidays
  • 3 Staff Training Days per year

Annual concert is typically held in November.

Parents will be notified in advance of all closure dates.


Frequently Asked Questions

What age can my child enrol?

Children may enrol from 18 months old.

Do you offer trial classes?

No trial classes are offered. Parents are encouraged to attend a centre tour.

What if my child refuses to eat?

Teachers will gently encourage eating but will not force-feed.

Can grandparents pick up the child?

Yes, but authorised persons must be listed in the enrolment form.

What happens during haze?

Outdoor activities will be suspended when PSI levels are unhealthy.


End of Knowledge Base

Recent Questions

No questions received yet